Terms and conditions

TERMS AND CONDITIONS

1. LICENSING AND REGULATORY INFORMATIONThe operator, Spasmatic N.V., is licensed by the Curaçao Gaming Control Board under license number 8048/JAZ2018-064 and complies with all relevant laws and regulations of the jurisdiction in which it operates.

2. REGISTRATION AND LOGIN PROCESSTo create an account on our website or mobile platform, users must provide accurate information as requested during registration and confirm their email address. One account per user is permitted. Registration is subject to verification of age and identity. The account activation process is instantaneous.

3. GAMES AND SOFTWARE PROVIDERSOur online casino features games from leading software providers, including but not limited to NetEnt, Pragmatic Play, Evolution Gaming, Play'n GO, Push Gaming, Hacksaw Gaming, amongst others licensed by MGA/UKGC and offering provably fair crash games via BGaming. The total number of available slots exceeds 4,000, with a diverse range of game categories including Slots, Live Casino, Jackpots, Table Games, Sports Betting, and eSports.

4. BONUSES AND PROMOTIONSWe offer various promotions to our users, including:

   • A welcome bonus: First-time depositors are eligible for a 100% match up to €250 on deposits of €5-€1000.
   • Tiered bonuses: Users can select one of four options during the first deposit, ranging from 200% to €50 to 50% to €500.
   • A no-deposit bonus: Eligible users receive a €20 credit for use within our platform.

5. VIP AND LOYALTY PROGRAMWe do not have an official VIP program but offer reload bonuses as loyalty rewards, available on every deposit and subject to wagering requirements.

6. PAYMENT METHODS AND BANKING TERMSThe following payment methods are accepted:

   • Visa/MC/Skrill/Neteller/ecoPayz: min €10, no fees.
   • Sofort/Giropay/Paysafe/crypto: same as above.Withdrawal options include Skrill, Neteller, ecoPayz, Bitcoin, and SEPA. Minimum withdrawal amounts are €15-€25.

7. KEY TERMS AND CONDITIONSBonus terms:

   • Wagering requirements apply (slots 25x, live casino 100x).
   • Maximum bet restrictions: no max bet.Game restrictions: slots/live only for bonus play.Deposit limits can be set on a daily/weekly/monthly basis by users.Withdrawal limits are €50k per day.

8. MOBILE AND TECHNICAL FEATURESOur platform is optimized for mobile browsers, offering intuitive and fast navigation across both iOS and Android devices.

9. SECURITY AND FAIR PLAY

   • We employ SSL encryption (Cloudflare standard).
   • Licensed providers ensure game fairness.Customer support is available 24/7 via live chat or email in German and English.

10. RESPONSIBLE GAMBLING FEATURESTools for responsible gaming include deposit, stake, and time limits as well as self-exclusion options lasting from seven days to permanent exclusion upon request.

11. ADVANTAGES AND DISADVANTAGES

TERMS AND CONDITIONS GOVERNING USE OF OUR WEBSITE/PLATFORMBy using our website or mobile platform, users agree to these terms and conditions.We reserve the right to modify these terms at any time without prior notice.